Delivery & Returns
Thank you for shopping at The 401 Challenge Shop. All our items are print on demand as commercially we are unable to hold stock that can be dispatched immediately. We allow 2-3 weeks for delivery from the Sunday after you have placed your order. If after 3 weeks you have still not received your items please contact The 401 Merchandise Team at email@example.com., who will get back to you within 24 hours.
If for any reason you are unhappy with your items or need a different size we will endeavour to sort this out as soon as possible. Should you require a different size we will need to order a replacement from our suppliers and this will follow the same timescale as before. Once we have the item we will send it to you with a pre-paid envelope inside to return the other item.
If you have any questions or concerns with this process or timescale please contact The 401 Merchandise Team at firstname.lastname@example.org quoting your order reference, they will get back to you within 24 hours.
The 401 Merchandise Team